Jewelry Collectibles Design

Understanding My Business Ethics of Empowering My Clients with Independence

Besides providing my eBay store and website design clients with highly customized business solutions for all of their online business needs such as eBay stores, e-commerce websites, niche targeted marketing, promotion, customer fulfillment and more, my “other” main goal is to “empower” them so they can eventually handle their online venues independently without relying on me, their service provider, for every little thing.

It is also not part of my client services game plan to create a situation where a client remains dependent on me by causing them to purchase more services or products than they need to from me.

With every consultation I have with a client, I give each person a thorough and comprehensive explanation of why each service I suggest to them is needed after a review of their individual business as well as their business goals ~ where they want their business to go, what their vision for their business is, etc.

If, after this explanation a client decides they want more or less than what I have suggested to them, they are free to choose as they see fit. I do not try to bend a client’s arm one way or the other. In the end, the client knows what they need / want / can afford for their business. If the client is a newbie I explain what’s needed for a basic start-up, explain any options available or what’s advisable, what’s upgradeable or can be added on later when business takes off, and then let the client make up their own mind based upon their intelligent assessment of the discussion and their gut instinct.

Each client is treated as an individual as is their business which is why all of my service plans are flexible.

Once the client is setup and running smoothly, I take this once step further and give them complete training via email and phone so they can begin to competently administer their own venues and thus become independent of me.

Training via email consists of step by step instructions in written form so the client can easily print them out and save them; training via phone consists of a real-time walk through of the instructions so I can address any issues the client may have right then and there.

After this, the client knows should they need me for troubleshooting, further customizations, installation of new tools or programs, upgrades to current software on their server, technical or database assistance, or if they are a web hosting client of mine, complete web hosting technical help, they can always retain my services at very reasonable hourly rates.

My clients appreciate the fact that my wish is to empower them with quality service, on-time work, and the necessary training so that they can carry on independently. More often than not they reward me with repeat orders and quality referrals.

It is my distinct pleasure to serve every client in the way that best suits their very individual business situation.

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Jewelry Collectibles Design ~ Certified eBay Store Design, conveniently located in Hackensack, Bergen County New Jersey, is owned and operated by Maureen McCullough.

Look to us for affordable and full featured eBay Store Design, SEO, marketing, and lifetime support for your online business. We empower you to be independent and handle things yourself, yet are always there for you should you need assistance!

Happy to be a woman owned business! Visit our eBay store for a full listing of our services.

Visit our other websites ~ Jewelry Collectibles and Wedding Event Planning!